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THE TOBAGO EXPERIENCE

IMPORTANT INFORMATION

Privacy Policy

Beachy Beach Club & Jetcar Rentals Ltd. respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, make a booking, contact us, complete a waiver, participate in an activity, interact with our social media pages, or use any Beachy service.

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By using our website, making a booking, submitting information, or participating in any Beachy activity, you agree to this Privacy Policy.

Last Updated: 03rd July, 2026

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Beachy Beach Club & Jetcar Rentals Ltd. provides premium watersport experiences, including but not limited to jet car rides, jetski experiences, guided water activities, beach-based experiences, private bookings, group bookings, content experiences, and related tourism services in Tobago.

Beachy may collect personal information directly from you when you visit our website, make a booking, contact us, complete a waiver, submit a form, send a message, make a payment, or participate in an activity.

 

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The information we may collect includes:

  • Full name;

  • Email address;

  • Phone or WhatsApp number;

  • Booking details;

  • Payment confirmation details;

  • Age or date of birth confirmation;

  • Identification details, where required;

  • Emergency contact information;

  • Health, fitness, or participation-related information that you voluntarily provide;

  • Signed waivers, consent forms, indemnity forms, or participation records;

  • Photos, videos, or media captured during Beachy activities;

  • Messages, enquiries, reviews, feedback, or customer service communications;

  • Website usage information, such as pages visited, device type, browser type, general location data, and interaction data.

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We only collect information that is reasonably necessary for our booking, safety, legal, operational, payment, marketing, customer service, and business purposes.

Beachy may use your information to:

  • Process and manage bookings;

  • Confirm payments;

  • Communicate with you about bookings, enquiries, changes, refunds, or service updates;

  • Provide customer support;

  • Complete safety checks, waivers, consent forms, and participation records;

  • Verify age, eligibility, health, or participation requirements;

  • Deliver Beachy activities and services;

  • Improve our website, services, customer experience, and operations;

  • Send promotions, offers, event announcements, or marketing communications where permitted;

  • Capture and use promotional, operational, safety, or customer experience content;

  • Comply with legal, regulatory, insurance, accounting, safety, or operational obligations;

  • Protect the rights, property, reputation, and safety of Beachy, our staff, customers, partners, and the public.

Beachy may use third-party payment providers, banks, online payment platforms, booking systems, website providers, analytics tools, social media platforms, or other service providers to support our operations.

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We do not intentionally store full card numbers or sensitive banking credentials on our website unless this is handled securely by an approved payment provider.

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Third-party providers may collect and process information in accordance with their own terms, security standards, and privacy policies. Beachy is not responsible for the privacy practices, security, content, or policies of third-party websites, platforms, or service providers.

Because Beachy operates watersport and beach-based experiences, we may collect information required for safety, insurance, legal, and operational purposes. This may include age confirmation, emergency contact details, signed waivers, consent forms, health declarations, participation records, incident reports, and safety-related notes.

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Persons under the age of 18 may only participate in Beachy activities where permitted by Beachy, applicable safety requirements, insurance conditions, and operational guidelines.

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Where a minor participates, we may collect information from or about the minor through a parent, legal guardian, responsible adult, or approved operator. A parent or legal guardian may be required to provide consent and sign any required waiver, consent form, or participation document on behalf of the minor.

Beachy may capture photos or videos during activities, experiences, bookings, events, or Beachy-branded areas for promotional, safety, operational, or customer experience purposes.

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By participating in Beachy activities or entering a Beachy-branded experience area, you acknowledge that your image, likeness, voice, or activity may appear in Beachy content, unless you notify Beachy in writing that you do not wish to be photographed or recorded.

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Beachy may use approved media on its website, social media pages, advertising, promotional materials, internal records, or customer experience communications.

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Customers who purchase or receive Beachy-generated photo or video content may use it for personal purposes only, unless written permission is granted for commercial use.

Beachy does not sell your personal information.

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We may share information where reasonably necessary with:

  • Staff, operators, contractors, or authorised representatives involved in providing Beachy services;

  • Payment processors, banks, booking platforms, website providers, and technology service providers;

  • Insurance providers, legal advisors, accountants, auditors, or professional advisors;

  • Emergency responders, medical personnel, safety personnel, or relevant authorities where necessary;

  • Government, regulatory, law enforcement, or public authorities where required by law;

  • Tourism, event, or operational partners where necessary to deliver a specific booking or experience;

  • Social media or advertising platforms where you interact with Beachy content or where permitted for marketing purposes.

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We only share information where reasonably necessary for booking, safety, operational, legal, customer service, marketing, or business purposes.

Beachy takes reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

These steps may include administrative, physical, and technical safeguards such as limited access to customer records, secure storage, password-protected systems, and use of reputable third-party service providers.

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However, no website, online platform, email, messaging service, or electronic storage system can be guaranteed to be completely secure.

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Beachy will keep personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including booking management, customer service, safety, legal, accounting, insurance, operational, and record-keeping purposes.

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When information is no longer required, Beachy will take reasonable steps to securely delete, anonymise, or dispose of it.

Customers are responsible for ensuring that the information they provide to Beachy is accurate, complete, and up to date. Incorrect or incomplete information may affect bookings, service delivery, safety requirements, refunds, waivers, and customer communications.
 

You may contact Beachy to:

  • Request access to personal information we hold about you;

  • Ask us to correct inaccurate or outdated information;

  • Withdraw consent for certain uses of your information, where applicable;

  • Opt out of marketing communications;

  • Ask questions about how your information is collected, used, stored, or shared.
     

Some requests may be subject to legal, safety, insurance, accounting, operational, or recordkeeping requirements.

Beachy provides services in Tobago, Trinidad and Tobago, and may receive bookings or enquiries from international visitors.
 

By submitting information to Beachy, you understand that your information may be processed in Trinidad and Tobago and may also be processed by third-party service providers located outside Trinidad and Tobago where necessary for booking, payment, website, communication, analytics, or business purposes.
 

Where reasonably possible, Beachy will seek to use service providers that maintain appropriate privacy and security practices.

Beachy aims to handle personal information responsibly and in accordance with applicable privacy, data protection, consumer, safety, and business laws of Trinidad and Tobago.
 

Nothing in this Privacy Policy limits Beachy’s ability to use, retain, or disclose information where required or permitted by law, regulation, court order, insurance requirement, safety obligation, or lawful authority.
 

Beachy may update this Privacy Policy from time to time. Updated versions will be posted on the website with a revised “Last Updated” date.
 

Continued use of the website, booking system, or Beachy services after changes are posted means that you accept the updated Privacy Policy.

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